package com.ruoyi.daily.domain.dto;

import io.swagger.annotations.ApiModelProperty;
import lombok.Data;

/**
 * @Author cmz
 * @Date 2024-05-30 16:06
 */
@Data
public class WorkOrderSolveDto {
    @ApiModelProperty(value = "首跟超时率")
    private Double firstTimeoutRate;
    @ApiModelProperty(value = "处理超时率")
    private Double handleTimeoutRate;
    @ApiModelProperty(value = "工单完结率")
    private Double sheetCompletionRate;
    @ApiModelProperty(value = "一次性解决率")
    private Double oneTimeResolutionRate;
    @ApiModelProperty(value = "应首跟量")
    private Integer firstTimeoutNum;
    @ApiModelProperty(value = "应处理量")
    private Integer handleTimeoutNum;
    @ApiModelProperty(value = "平均处理时长")
    private Double avgHandlePeriod;
    @ApiModelProperty(value = "平均首跟时长")
    private Double avgFirstPeriod;
}
